Effective as of October 5, 2014
At CUTEA, we pride ourselves on keeping our customers healthy and happy. In the rare instance where you are not happy with your purchase, you may return it within 30 days of your order date and we will gladly issue you a full refund (less shipping and handling). If the packaging is unopened, we will accept the product unconditionally. If the packaging is opened, we will still issue you a full refund as long as at least 80% of the original contents remain in the bag.
Before returning the product, please send an email to firstname.lastname@example.org and we will get back to you with your Return Authorization Number (RAN#) and clear instructions on how to mail the product back to us. Please make sure your email includes at least the following information:
1. Your Full Name
2. Your Order Number
3. Reason for your return